Privacy, Terms and Conditions

Privacy Policy

Providence Communication Group is dedicated to protecting customer privacy. You have the right to know what information we collect from you as well as how that information is used, disclosed and protected. This policy statement will explain our privacy practices and policies. Providence Communication Group does gather personal information through the sign up process, through our website, and through usage of our communication products and services.  Providence Communication Group uses this information to provide you with better service and to enrich your customer experience. Providence Communication Group will not sell or disclose information to third parties without your consent or as otherwise provided in this Policy. Providence Communication Group reserves the right to revise and update this policy at any time as we add new services or change existing ones. Providence Communication Group will never reveal any of your personal information to any outside agencies. Our relationship with our customers is built on trust, reliability and consistency.

Terms of Use

Welcome! Please be aware that when using Providence Communication Group communication products and services, you agree to the terms and conditions listed on this page (the “Terms of Use”).

Credit and Payment

If you have made application and are approved for billing terms, we will email you a monthly invoice for your use of the Services. You agree to pay the invoice by the last day of the month (“Due Date”). If you do not pay the entire invoice by the due date we may apply a late payment charge at the lesser of one and one half percent (1.5%) per month or the highest rate permissible under applicable law. You agree to pay all collection fees, attorney fees, and court costs incurred in enforcing the terms of any invoice. Providence Communication Group reserves the right at any time to decline, suspend or terminate any customer in its sole discretion. At any time, we may require a credit card, deposit or other form of advance payment prior to providing or continuing to provide Service based on our evaluation or reevaluation of your credit. Credit Cards will be billed monthly, or as services are incurred. We reserve the right to modify or discontinue our services and/or adjust our fees at any time and we will attempt to provide you with advanced notice. International rates can change without notice.

Access Information Security

The user accounts, passwords, pass codes and pins we assign to you to use, track and bill your services are intended for your sole and secure use. You are responsible for maintaining the confidentiality and restricting access to your user accounts, passwords, pass codes and pins. We encourage you to keep them secure. You are responsible for any and all charges to your account. If you choose to share access with others, you will be liable for their (and potentially others) use of your accounts, passwords, pass codes and pins. It is highly encouraged that other users be directed to apply for their own, subject to credit and organizational approval as appropriate.

Your Account

You agree to accept responsibility and liability for all activities that occur under your accounts, passwords, pass codes and pins whether lawful or unlawful. You are also solely responsible for all uses of your accounts, passwords, pass codes and pins, whether or not actually or expressly authorized by you. We do not sell products or services for children. If you are under 18, you may use our Services only with involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. Violation of Terms of Use may result in immediate deletion of your account. In order to ensure that we are able to provide high quality services that are responsive to your needs, you agree to allow our employees to access your account and records on a case-by-case basis to investigate complaints. We will not disclose the existence or occurrence of such an investigation unless required by law.

Communications and Content

You are responsible for the content of the messages you communicate when using our services and products as well as the consequences of those messages. You agree that you will not use our services or products to engage in activities that are illegal, obscene, harassing, threatening, libelous, objectionable, invade privacy, infringe intellectual property rights, or that which could give rise to criminal or civil liability. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead us as to your identity.


Our services, products, website, technology, and any updates or improvements to them are proprietary to Providence Communication Group. Providence Communication Group owns all copyrights, patents, trademarks, trade secrets, and other intellectual property rights relating to or residing in our products and services. You understand that our products, services and technology contain valuable software and confidential information and you agree that you will not modify, reverse engineer, decompile, create other works from, or disassemble any of our software without our prior written consent. Providence Communication Group, and our graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Providence Communication Group and may not be used in connection with any product or service that is not provided or authorized in writing by Providence Communication Group , or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Providence Communication Group . All other trademarks not owned by Providence Communication Group that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Providence Communication Group.